Marketing Insights

Rob Burden on the topic "Changing Consumer Behavior"

Through COVID Customer Expectations have changed dramatically. We asked Rob Burden, Head of Digital Marketing Delivery at Latitude Financial Services, about his point of view on key changes, challenges for organisations, and tips on immediate quick wins in his industry.

20-Jul-2021 - Read More

Customer Experience is a key differentiator.

Empowering businesses to thrive in the Experience Economy by creating transformative customer and employee experiences that drive growth, loyalty, and innovation.