CEO Update

Last week I met with Simon Bowker (ai-index.hepburnadvisory.com.au) and Rick Finlay, to discuss what the practical hurdles in measuring the benefits of AI are. We identified that while everyone is keen to use AI, organisation struggle with selecting the right solution, identifying key use cases, establishing governance and control in their use of AI, and making their AI investment output measurable to justify the investment. Our debate is backed up key consulting houses. Eight firms ran the AI ROI numbers this past year. Different survey methods. Different regions. Not one shared methodology between them. They All Found the Same Gap.

Three CEOs asked me the same question last month, in three different industries. "How do I make a confident technology decision when the technology is changing every fortnight?"

There's a question I'd ask if I were sitting on your side of the table right now. One question that cuts through every credentials deck, every methodology slide, every "AI-first" claim being thrown at you this quarter.

I had two conversations last week that told me everything about where consulting is heading.