Consulting Excellence

If you run asset-intensive operations — utilities, facilities management, manufacturing, transport, oil and gas, or any industry where physical assets are critical to service delivery — the question isn't whether you need an Enterprise Asset Management (EAM) platform. It's whether your EAM platform is truly connected to the rest of your business.

Welcome back to another release roundup! Oracle Maintenance Cloud 26A is here, and if you're running enterprise asset management on Fusion, this is one of the most significant releases in recent memory.

Release 26B marks Oracle's boldest AI push yet — moving from helpful assistants to full agentic applications that reason, decide, and act across your HR processes.

Kyte Consulting and Innovacx have formalised An exclusive ANZ partnership designed to help Oracle B2C Service customers clearly understand their options—and, for those who choose to move, to deliver Oracle Fusion Cloud (Fusion Service) through the FusionRAMP migration program, backed by proven global go-live experience at every stage of the journey.

I had two conversations last week that told me everything about where consulting is heading.

Welcome back to another release roundup! 26B is here and there’s quite a bit to unpack — Oracle have continued to double down on AI and agentic capabilities, and there are also some solid platform improvements that I think will genuinely make a difference for day-to-day users and administrators alike.

Release 26B is a big one for Fusion Service. Oracle have packed this release with AI and agentic enhancements right across the stack — from Service Requests and Case Management through to Help Desk and Knowledge Management.

Oracle HCM Release 26A continues Oracle’s shift toward embedded intelligence, with AI agents, generative AI, and Redwood experiences becoming core to the user journey. Rather than standalone features, AI is now woven directly into everyday HR, manager, recruiting, payroll, and learning workflows.

Oracle's Fusion Field Service 26A release represents a major leap forward in field service management, delivering innovations across intelligence, integration, mobility, and operational efficiency.

The 25D quarterly update for Oracle Fusion Field Service delivers meaningful enhancements designed to strengthen cross-application integration, improve dispatcher agility, enhance mobile productivity, and simplify administration.

The 25C release for Oracle Fusion Sales focuses on enhancing the sales process through generative AI, improved user experience, and more robust incentive compensation management. The key features are designed to increase a salesperson's efficiency and provide a more intuitive interface.

The Oracle Fusion Service 25C release introduces a number of key enhancements and new features, with a strong focus on AI capabilities, user experience improvements, and expanded functionality. The most significant changes are centered around the general availability of AI Agent Studio and the continued rollout of the Redwood user experience.

Join us for an insightful webinar exploring the transformative potential of AI Call Bots in aged care and for visually impaired patients or anyone who struggles with digital devices.

Modern HR Systems like Oracle HCM Cloud, empowered by AI, are upending traditional HR, revolutionizing the modern workplace, and shaping the future of work for employees everywhere. Discover the trends, challenges and opportunities in this deep dive into AI. We will be giving insight Oracle HCM Cloud’s latest AI capabilities, and discussing in detail the impact AI will have on the future workforce.

This is the first event in a series of events, all centred around Home Care and Hospital in the Home Management.

The majority of new features introduced in 25B for Oracle Fusion Sales relate to core capabilities and common Redwood functionality. That said, Enterprise Contracts got some AI love in this release, detailed below.

The 25B update for Oracle Fusion Service has a number of enhancements to core capabilities as well as specific feature sets listed below.

Needing to deliver mandatory compliance training by February 2025, Tabcorp together with Kyte Consulting successfully implemented Oracle HCM Learning Cloud to support over 3,000 learners. The migration enabled automated learning assignments, streamlined compliance tracking and enhanced user experience across the organisation. With ongoing support and continuous improvements in place, Tabcorp continues to strengthen its Oracle HCM capabilities to meet evolving business needs.

At Kyte Consulting, we believe in delivering next-level solutions that combine innovation, strategy, and seamless execution to help our clients soar. Today, we’re thrilled to introduce a game-changing addition to our delivery toolkit — Oracle Cloud Success Navigator!

With the cost pressures on VIC hospitals increasing, many are looking to Hospital in the Home (HITH) solutions to reduce operational expenses and streamline service delivery. Yet, traditional HITH models struggle with manual processes, inefficient resource allocation, and disconnected systems, leading to wasted time and money.

With Victoria’s updated cost management plan tightening healthcare budgets, hospitals are seeking scalable, efficient solutions that help them meet efficiency targets while maintaining quality patient care. Hospital in the Home (HITH) is a critical strategy for achieving these goals—but without the right technology, hospitals risk inefficiencies, clinician burnout, and increased readmission rates.

Implementing an Oracle Human Capital Management (HCM) solution is a significant investment for any Organisation. Many customers opt for a Minimum Viable Product (MVP) approach during the initial implementation to get the system up and running quickly while managing costs and risks. While this approach has its merits, it often leaves Organisations with a solution that only scratches the surface of what Oracle HCM can truly deliver. In this blog, we’ll explore why customers take an MVP approach, the pros and cons, and how Organisations can maximize their return on investment (ROI) by embracing continuous improvement post-implementation.

We are a Customer Experience and Marketing Consultancy, leveraging Technology and Data to drive measureable outcomes. We are enabling organisations by combining people, processes, and world leading technology, in becoming strong players in the Experience Economy.