Oracle Markie Customer Experience Excellence

Oracle Markie Customer Experience Excellence “Strategist Award” Nomination for Murdoch University.

Murdoch University is a forward-thinking institution with an agile and design thinking transformation approach, combined with a laser sharp focus on delivering outcomes and better student experiences – at scale. Kyte nominated Murdoch University for this award, because of their clarity of vision in becoming an industry leader and innovator, their focus on execution, best use of technology, and their delivery excellence which has proven to deliver real results.
11-Apr-2024 - Read More
Unlock the Power of Oracle RightNow: Keep latest Enhanced Customer Experiences

Unlock the Power of Oracle RightNow: Keep latest Enhanced Customer Experiences

Are you making the most of your Oracle RightNow application? As technology evolves and customer expectations continue to rise, staying up to date with the latest features and capabilities is essential for delivering exceptional customer experiences. In this article, we'll explore why upgrading to the latest version of Oracle RightNow is crucial and how it can benefit your business.
8-Apr-2024 - Read More
Key Use cases for Oracle Generative AI for Customer Experience Optimisation

Key Use cases for Oracle Generative AI for Customer Experience Optimisation

As Oracle adds more than 50 GenAI features to Fusion Cloud Apps Suite, customer experience (CX) stands as a pivotal factor in the success of any organization. Recognizing this, Oracle has continually evolved its Fusion Cloud CX platform to meet the evolving needs of businesses across industries.
20-Mar-2024 - Read More
Chart: Empowering Australian Universities: Kyte Consulting leverages Oracle for Addressing Offer to Enrolled Challenges

Empowering Australian Universities: Kyte Consulting leverages Oracle for Addressing Offer to Enrolled Challenges

Moving a student from “Offer to Enrolled” is often more complex than anticipated. The process is often riddled with complexities, from conditional offer follow-ups to seamlessly transitioning students from recruitment teams to student life departments and influencing a student’s decisioning process. Recognising these common hurdles, Kyte Consulting offers tailored solutions leveraging Oracle Technology to streamline and optimise the offer to enrolled process for universities across Australia.
14-Mar-2024 - Read More
Chart: Optimising Higher Education Student Lead Generation

Optimising Higher Education Student Lead Generation

In the dynamic landscape of higher education, institutions in Australia face a myriad of challenges when it comes to effectively reaching and engaging prospective students. From digital channels to physical events, the journey to attracting and nurturing leads is riddled with complexities that demand strategic solutions. This is where Kyte Consulting comes in as a trusted partner, offering expertise in harnessing the power of data and technology to drive tangible results for universities.
14-Mar-2024 - Read More
Chart: Streamlining the Student Application Processes

Streamlining the Student Application Processes

In today's competitive educational landscape, institutions are constantly seeking ways to enhance their student application processes. From managing a plethora of applications to ensuring seamless communication with international agents and prospective students, the challenges can be daunting. However, with the right strategies and tools in place, optimization is achievable. Kyte Consulting leveraged technology and the right strategy to optimise your student application journey, addressing common challenges and implementing effective steps towards improvement.
14-Mar-2024 - Read More

Customer Experience is a key differentiator.

Focus on prioritising your immediate quick wins, while establishing a plan on how to deliver against strategic objectives.

Get Started

Newsletter

Sign up to receive our valuable industry insights.