Kyte Online CX Self-Assessment Toolkit

CX Self-Assessment Toolkit

To quickly identify the key pain points and areas for improvement, we developed an easy-to-use CX Self-Assessment Toolkit. Our toolkit is designed to empower you in elevating your customer experience game and is paired with insights.
12-Jun-2024 - Read More

Streamlining University Administration with Oracle Intelligent Advisor

In the fast-paced world of higher education, where student satisfaction and operational efficiency are paramount, Oracle Intelligent Advisor (OIA) emerges as a beacon of innovation. This article delves into the transformative power of OIA, spotlighting its ability to enhance operational speed, engage students and workforce, evolve capabilities, and boost business productivity.
28-May-2024 - Read More
Enhancing Field Operations Efficiency

Enhancing Field Operations Efficiency: Oracle Field Service Upgrade

In the realm of field operations management, Oracle Field Service has long been a cornerstone for organisations seeking streamlined processes. However, a notable limitation has surfaced within the Dispatch Console: its inability to provide a comprehensive overview of both scheduled and non-scheduled activities beyond a single day in "List View".
26-Apr-2024 - Read More
Oracle Field Service (OFS) – Release 24B New Features Summary

Oracle Field Service (OFS) – Release 24B New Features Summary

Oracle Field Service Cloud Release 24B represents the latest quarterly update as part of Oracle's commitment to enhancing its Fusion Service offerings. This update brings significant improvements across various service components to increase efficiency, enhance user experience, and ensure global compatibility. Each feature in this release is designed to streamline operations, boost productivity, and extend the system's functionality to meet the dynamic needs of businesses operating globally.
18-Apr-2024 - Read More
Oracle Markie Customer Experience Excellence

Oracle Markie Customer Experience Excellence “Strategist Award” Nomination for Murdoch University.

Murdoch University is a forward-thinking institution with an agile and design thinking transformation approach, combined with a laser sharp focus on delivering outcomes and better student experiences – at scale. Kyte nominated Murdoch University for this award, because of their clarity of vision in becoming an industry leader and innovator, their focus on execution, best use of technology, and their delivery excellence which has proven to deliver real results.
11-Apr-2024 - Read More
Unlock the Power of Oracle RightNow: Keep latest Enhanced Customer Experiences

Unlock the Power of Oracle RightNow: Improved Agent & Amdin Experiences

Are you making the most of your Oracle RightNow application? As technology evolves and customer expectations continue to rise, staying up to date with the latest features and capabilities is essential for delivering exceptional customer experiences. In this article, we'll explore why upgrading to the latest version of Oracle RightNow is crucial and how it can benefit your business.
8-Apr-2024 - Read More
Key Use cases for Oracle Generative AI for Customer Experience Optimisation

Key Use cases for Oracle Generative AI for Customer Experience Optimisation

As Oracle adds more than 50 GenAI features to Fusion Cloud Apps Suite, customer experience (CX) stands as a pivotal factor in the success of any organization. Recognizing this, Oracle has continually evolved its Fusion Cloud CX platform to meet the evolving needs of businesses across industries.
20-Mar-2024 - Read More
Chart: Empowering Australian Universities: Kyte Consulting leverages Oracle for Addressing Offer to Enrolled Challenges

Empowering Australian Universities: Kyte Consulting leverages Oracle for Addressing Offer to Enrolled Challenges

Moving a student from “Offer to Enrolled” is often more complex than anticipated. The process is often riddled with complexities, from conditional offer follow-ups to seamlessly transitioning students from recruitment teams to student life departments and influencing a student’s decisioning process. Recognising these common hurdles, Kyte Consulting offers tailored solutions leveraging Oracle Technology to streamline and optimise the offer to enrolled process for universities across Australia.
14-Mar-2024 - Read More
Chart: Optimising Higher Education Student Lead Generation

Optimising Higher Education Student Lead Generation

In the dynamic landscape of higher education, institutions in Australia face a myriad of challenges when it comes to effectively reaching and engaging prospective students. From digital channels to physical events, the journey to attracting and nurturing leads is riddled with complexities that demand strategic solutions. This is where Kyte Consulting comes in as a trusted partner, offering expertise in harnessing the power of data and technology to drive tangible results for universities.
14-Mar-2024 - Read More
Chart: Streamlining the Student Application Processes

Streamlining the Student Application Processes

In today's competitive educational landscape, institutions are constantly seeking ways to enhance their student application processes. From managing a plethora of applications to ensuring seamless communication with international agents and prospective students, the challenges can be daunting. However, with the right strategies and tools in place, optimization is achievable. Kyte Consulting leveraged technology and the right strategy to optimise your student application journey, addressing common challenges and implementing effective steps towards improvement.
14-Mar-2024 - Read More

The future of Higher Education is personal

29-Nov-2022 - Read More

One Enterprise, One Solution, building a connected Customer Experience

22-Nov-2022 - Read More

B2B Sales Automation: Creating qualified leads at scale, is this even possible?

15-Nov-2022 - Read More

Automate and optimise Logistics, Field Service and Contract Management with Oracle Fusion

2-Nov-2022 - Read More
Sell more with email marketing

Sell more with email marketing

In conjunction with Acquia we are proud to hold an online webinar dedicated to discussing the benefits of Email Marketing for improving sales.
5-Apr-2022 - Read More

Inside Oracle Responsys Express

In August 2021 Oracle released “Responsys Express”, with surprisingly little fanfare. Responsys Express is a cut down version of Oracle’s hugely popular enterprise scale omnichannel marketing platform “Responsys”, providing email communication only. Developed on Oracle Gen2 Cloud Infrastructure, Oracle is addressing the Marketing Automation need for Small to Medium Businesses with the ability to scale the platform, as the business grows.
23-Mar-2022 - Read More

Oracle Responsys Express

In August 2021 Oracle released “Responsys Express”, with surprisingly little fanfare. Responsys Express is a cut down version of Oracle’s hugely popular enterprise scale omnichannel marketing platform “Responsys”, providing email communication only. Developed on Oracle Gen2 Cloud Infrastructure, Oracle is addressing the Marketing Automation need for Small to Medium Businesses with the ability to scale the platform, as the business grows.
20-Mar-2022 - Read More

Encircl Digital Marketing partners with Kyte Consulting Pty Ltd

Bengaluru, Melbourne Combining the two power houses with the best Customer Experience consulting capabilities together, driven by offshore managed services excellence, to offer flexible engagement models to the Australian market.
30-Jul-2021 - Read More

Customer Experience is a key differentiator.

Focus on prioritising your immediate quick wins, while establishing a plan on how to deliver against strategic objectives.

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