The future of Higher Education is personal

Connecting a student’s journey from acquisition, to registration, acceptance, course attendance, graduation and alumni to deliver a seamless integrated and unified experience is a key challenge for many universities.

In this session we are discussing how Murdoch University solved this by

• integrating various systems and creating a single customer view,
• the significance of analytics and insights to constantly improve, and
• the digital transformation operating model to enable various business units to customer centricity to deliver against the objective of creating an outstanding student experience.