Your success is our success

Understanding your business, creating structure and clarity of a specific situation, to develop a holistic, practical, and executable plan to drive measurable outcomes, is what we do. We are in this together and partner with you to deliver success.

People & Processes

  • Automation and optimization
  • Business structure and internal silos
  • Business operational design
  • Agility and speed
  • Organisational change management
  • Stakeholder engagement strategy

Technology & Data

  • Technology reviews
  • Requirements analysis
  • Solution architecture development
  • System implementation
  • Data architecture and integrations
  • Single customer view
  • Master data management
  • Real-time data and customer interactions

Managed Services & Optimisation

  • Hybrid teams
  • Outsourcing of business functions
  • Managed system upgrades and maintenance
  • Enablement on the latest functionality
  • Ongoing business optimisation & recommendations

Business Strategy

  • Market analyses SWOT to identify your sweet spot
  • Customer experience maturity assessment
  • Customer experience KPI setting and ROI modelling
  • Reporting framework to measure success and failures
  • Talent review and gap analyses
  • Business and technology roadmap development

Account Management

  • Program and project management
  • User experience management
  • Quarterly business reviews

Revenue Marketing

  • Customer journey mapping
  • Customer audience planning
  • Omni channel interaction strategy
  • Personalisaton strategy
  • Content strategy
  • Email marketing excellence
  • Creative reviews & innovation Services
  • Conversion rate optimisation
  • Funnel optimisation
  • Data analytics
  • Test and learn

Kyte is an Oracle certified partner

We have deep expertise across Oracle Service, Oracle Sales, CPQ, Oracle Marketing, Oracle Field Service, Oracle Asset Management, Customer Portal, Knowledge Management, Chat, Intelligent Advisor, Digital Assistant, Oracle Integration Cloud. We help organisations connecting their backend technologies with frontend technologies to deliver seamless customer experience.

Oracle

High Flying Clients

A happy customer is a profitable customer. Understanding your customers’ needs and tapping into their moments of truth drives increase in top of funnel, conversion, customers life-time-value, loyalty, and revenue.

That’s what we are passionate about.

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