Enhancing Field Operations Efficiency

Enhancing Field Operations Efficiency: Oracle Field Service Upgrade

In the realm of field operations management, Oracle Field Service has long been a cornerstone for organisations seeking streamlined processes. However, a notable limitation has surfaced within the Dispatch Console: its inability to provide a comprehensive overview of both scheduled and non-scheduled activities beyond a single day in "List View".
26-Apr-2024 - Read More
Streamlining Field Services Operations: Gippsland Water's Journey to Real-Time Efficiency

Streamlining Field Services Operations: Gippsland Water's Journey to Real-Time Efficiency

Gippsland Water is a leading water corporation situated in the picturesque region of Gippsland, Victoria, Australia. Renowned for its commitment to sustainability, innovation, and community service, Gippsland Water plays a vital role in supplying high-quality water, wastewater, and waste recovery services to residents, businesses, and industries across the region. With a rich history spanning decades, Gippsland Water is dedicated to ensuring the long-term environmental health and prosperity of the communities it serves, while embracing cutting-edge technologies and practices to meet evolving water management challenges.
26-Apr-2024 - Read More
Oracle Field Service (OFS) – Release 24B New Features Summary

Oracle Field Service (OFS) – Release 24B New Features Summary

Oracle Field Service Cloud Release 24B represents the latest quarterly update as part of Oracle's commitment to enhancing its Fusion Service offerings. This update brings significant improvements across various service components to increase efficiency, enhance user experience, and ensure global compatibility. Each feature in this release is designed to streamline operations, boost productivity, and extend the system's functionality to meet the dynamic needs of businesses operating globally.
18-Apr-2024 - Read More
Oracle Markie Customer Experience Excellence

Oracle Markie Customer Experience Excellence “Strategist Award” Nomination for Murdoch University.

Murdoch University is a forward-thinking institution with an agile and design thinking transformation approach, combined with a laser sharp focus on delivering outcomes and better student experiences – at scale. Kyte nominated Murdoch University for this award, because of their clarity of vision in becoming an industry leader and innovator, their focus on execution, best use of technology, and their delivery excellence which has proven to deliver real results.
11-Apr-2024 - Read More
Unlock the Power of Oracle RightNow: Keep latest Enhanced Customer Experiences

Unlock the Power of Oracle RightNow: Keep latest Enhanced Customer Experiences

Are you making the most of your Oracle RightNow application? As technology evolves and customer expectations continue to rise, staying up to date with the latest features and capabilities is essential for delivering exceptional customer experiences. In this article, we'll explore why upgrading to the latest version of Oracle RightNow is crucial and how it can benefit your business.
8-Apr-2024 - Read More
Key Use cases for Oracle Generative AI for Customer Experience Optimisation

Key Use cases for Oracle Generative AI for Customer Experience Optimisation

As Oracle adds more than 50 GenAI features to Fusion Cloud Apps Suite, customer experience (CX) stands as a pivotal factor in the success of any organization. Recognizing this, Oracle has continually evolved its Fusion Cloud CX platform to meet the evolving needs of businesses across industries.
20-Mar-2024 - Read More

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