Oracle Field Services - Cost or Strategic Asset?

Join Anita Parer and Jeffry Husman, Snr Oracle Cloud Consultant, in a discussion about Field Service Technology and how organisations can leverage it as a strategic asset vs just see it as a necessary cost centre.

The two industry experts will play through a typical scenario between Field Service Technician, Work Scheduler and Customer, typical challenges and pressure points, and what good should look like.

As part of their scenario walk through, they'll share practical examples of past projects and the current project delivered at Gippsland Water.

Customer Experience is a key differentiator.

Focus on prioritising your immediate quick wins, while establishing a plan on how to deliver against strategic objectives.

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