Consumer behaviour and expectations have dramatically changed since COVID 19. This is an interview with Mariano Favia, ex Head of Marketing at Vinomofo and now Head of Growth for the WiskeyClub, on key changes, challenges and immediate next actions.

Through COVID Customer Expectations have changed dramatically. We asked Rob Burden, Head of Digital Marketing Delivery at Latitude Financial Services, about his point of view on key changes, challenges for organisations, and tips on immediate quick wins in his industry.