Oracle has an extensive suite of products in the Customer Experience (CX) stack. CX covers all aspects of the customer journey, from initial awareness and research phase, to consideration, purchase and post purchase services. Whether your business is in B2C or B2B, is selling products or services, smart and data driven automation in customer engagement enable efficiencies leading to direct cost savings and increased revenue. This article provides an overview of Oracle CX Cloud’s amazing range of functionalities and key use cases, ensuring you can move your organisation towards a mature player in today’s Experience Economy.

ZacSpeed an Australian based Retailer specialising on high tech gear for adventure sports

Kyte Consulting's ongoing series of live streaming events featuring Industry Experts giving insights into common questions.

Kyte Consulting's ongoing series of live streaming events featuring Industry Experts giving insights into common question

Kyte Consulting's ongoing series of live streaming events featuring Industry Experts giving insights into common questions.

Kyte Consulting's ongoing series of live streaming events featuring Industry Experts giving insights into common questions.

Kyte Consulting's ongoing series of live streaming events featuring Industry Experts giving insights into common questions.

This is is an interview with AiBLE's CEO and Founder Narelle Priestley on Why AiBLE, Challenges on the way, and vision for the future.

Kyte Consulting's ongoing series of live streaming events featureing Industry Experts giving insights into common questions.

Kyte Consulting's ongoing series of live streaming events featureing Industry Experts giving insights into common questions.

Kyte Consulting host the first in a series of weekly live streamed events!

We are a Customer Experience and Marketing Consultancy, leveraging Technology and Data to drive measureable outcomes. We are enabling organisations by combining people, processes, and world leading technology, in becoming strong players in the Experience Economy.

Bengaluru, Melbourne Combining the two power houses with the best Customer Experience consulting capabilities together, driven by offshore managed services excellence, to offer flexible engagement models to the Australian market.

Consumer behaviour and expectations have dramatically changed since COVID 19. This is an interview with Laura Mazin, Director of AchieveAble and ex Executive GM at Telstra for Customer Experience, on key changes, challenges and immediate next actions.

Consumer behaviour and expectations have dramatically changed since COVID 19. This is an interview with Mariano Favia, ex Head of Marketing at Vinomofo and now Head of Growth for the WiskeyClub, on key changes, challenges and immediate next actions.

Through COVID Customer Expectations have changed dramatically. We asked Rob Burden, Head of Digital Marketing Delivery at Latitude Financial Services, about his point of view on key changes, challenges for organisations, and tips on immediate quick wins in his industry.