Unlock the Power of Oracle B2C Intelligent Advisor - Keep Latest Enhanced Customer Experiences
Key Updates:
The Oracle Intelligent Advisor 25A release delivers enhancements that streamline decision automation, improve user experience, and enhance integration capabilities for B2C service. Below are the new features introduced.
Feature Summary:
Chromium Browser Replaced with Microsoft Edge Browser in Policy Modeling:
The Chromium browser that has previously been included as a static component in each Policy Modeling release has been replaced with the Microsoft Edge browser which is functionally equivalent.
The Edge browser has the advantage that it is evergreen and receives automatic Microsoft updates to stay on the latest and most secure platform.
Tips And Considerations The actual version of Microsoft Edge used by Policy Modeling is determined by the user's Windows Update service. Like with Chromium, the Edge version is displayed in the Policy Modeling diagnostics so that it can be used to diagnose issues.
Record Reference Support for If and Default Functions in Web-Authored Rules
The If() and Default() functions in web-authored rules can now accept (and return) record references.
This makes these functions useful when using value list.
Tips And Considerations The types of the arguments used in the rule function must match. For instance, if the first parameter is a reference to a record list, the second parameter must be a reference to the same record
Update Availability:
For additional information, refer page – OIA Update 25A
Why Kyte?
Adaptation to Cloud Services has altered the traditional IT service model, where the customer may have had a team of people assigned to support the business application.
Cloud applications support:
- Requires a wider range of specialists, however they are only needed in short bursts of time. The Kyte team caters for a broad range of products and service technologies.
- Needs to provide advanced system administration.
- Caters for strict change management and documentation controls.
- Should be acting as an intermediary between the customer and the product vendor, coordinating product maintenance activities and monitoring licensing usage.
- Requires advanced monitoring to support integrations, security, and database configurations.
- Be adaptable, being able to scale up and down based on your requirements.
Kyte’s dedicated team of Managed Services professionals delivers not only “Break – Fix” Options, but works with customers on ongoing improvement operating models, being a partner of choice to deliver long lasting business value.
Author: Radhakrishna Thati