Your Centralised Content Hub
Oracle Content Management for CX
Smart content creation and recommendations
Quickly and efficiently assemble the right content and build highly personalized customer experiences with smart content and recommendations.
Content wizard
Provide a step-by-step, use-case–specific content wizard for a guided experience that streamlines the writing and publishing of articles, blogs, landing pages, emails, service/support materials, and more.
Smart tagging
Improve discoverability and eliminate content tagging errors. AI helps you understand and classify your content with image recognition and natural language processing (NLP).
Search
Make it easier to find your content, including video, with relevant keywords and visual search.
Recommendations
Feed audience and profile data from other applications into the Oracle Content Management recommendations engine to personalize customer experiences.