Ali Smith
Executive Summary
I am an Operations and Delivery leader with experience leading end-to-end operations. Experienced in P&L ownership, governance, project delivery, workforce planning and resource management, with a strong focus on building scalable operating models that support growth.
I am known for identifying opportunities to improve efficiency, building scalable processes, creating high-performing teams and making sure we have the right foundations in place to grow – while keeping our clients and people at the heart of what we do.
Board Member
Certified S4 Women In Leadership (UC Berkeley Executive Education)
Key Skills
- Operational Leadership
- Scalable processes and operating frameworks
- Performance, Profitability and Financial Management
- Workforce Planning and Management
- People and Culture
- Project Leadership and Governance
- Client Success and Growth
- Client Cadence and Success Frameworks
Experience
Kyte Consulting Operations Manager
2026–Ongoing
Responsibility for overall operational efficiency and building the operational foundations to support Kyte’s next stage of growth. I also leverage expertise across client success and project management to support clients.
Media.Monks Global Operations Director
2017 – 2024
Leading the Digital Experience Capability, responsible for operational strategy and efficiency, customer delivery, client engagement, workforce planning, team leadership, and performance across multiple regions. Increased margins, improved organisational engagement and cross-regional alignment, drove client excellence and employee satisfaction.