Bishnu Paudel

Senior Consultant
Bishnu Paudel - Senior Consultant
Location: Melbourne
Phone: 0406 586 540

Executive Summary

A technical consultant, an application developer, web developer and database programmer with 18 years of software development experience. Expertise in Oracle Service Cloud, PHP, .NET, Oracle intelligent Advisor and PL/SQL applications.

Key Skills

  • PHP
  • C#.NET
  • PL/SQL
  • JavaScript and jQuery
  • MS Dynamics 365
  • Bootstrap
  • Microsoft Certified Professional Developer (MCPD) Windows application .NET 3.0 -2009
  • Microsoft Certified Technology Specialist (SQL Server 2005)


  • OracleService Cloud (RightNow CX)
  • Oracle Intelligent Advisor (OPA)
  • PowerApps
  • PowerAutomate
  • MuleSoft


Victoria University-CRM Developer

  • Built custom integration with Oracle intelligent advisor. 
  • Created integration with Advanced system via MuleSoft
  • Implemented Oracle Digital Assistant (ODA) replacing legacy live chat.
  • Applied responsive design to existing student application portal.
  • Automated the process of dynamically changing the content of offer letters.

Arimun Solutions- Senior Data-Driven Strategy Consultant

  • Developed an integration between Oracle Service Could and HP Records Management system (TRIM).
  • Created online application forms with address validation, Centrelink and USI integrations using REST API.
  • Worked on integration with Oracle service Cloud and Student management system.
  • Created an integration with Cisco telephone system and Oracle Service could.
  • Created course and general enquiry forms for existing and new customers.
  • Worked in a team to create course search form to be used by domestic and future students for an educational institution.
  • Developed custom desktop Add-ins to extend the functionality of Oracle service cloud Desktop console.
  • Create BUI Extensions to enhance Browser User Interface (BUI) capabilities.

Customer Experience is a key differentiator.

Focus on prioritising your immediate quick wins, while establishing a plan on how to deliver against strategic objectives.

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