Bruno Chami

Senior Consultant
Bruno Chami - Senior Consultant
Location: Melbourne
Phone: +61 4 4999 4000
Email
LinkedIn

Executive Summary

Bruno is an accomplished senior marketing technology professional with over 14 years of work experience.

He advises marketers on how to accelerate cloud transformation and provides practical solutions that enable customer-centric experiences through technology. His areas of expertise also include audience activation, storytelling with data, customer lifecycle strategy, insights, reporting, campaign optimisation and clickstream analytics.

Customer Reference

“Bruno's intellect and commercial acumen are both very strong and he is a pleasure to work with. He clearly enjoys being part of a team and has a quiet and peaceful demeanor, however his focus on preparation and his clarity of thought mean that he's more than able to hold his own in difficult situations. In my opinion he's one of those rare people who is able to distinguish the signal from the noise and provide clarity when things often seem complicated or confused” Rob Brittain, Independent Marketing Consultant

Key Skills

  • Marketing Transformation
  • Customer Experience Strategy and Optimisation
  • Customer Lifecycle Strategy
  • Omni channel Strategy
  • KPI Performance Tracking
  • ROI Modelling
  • Digital Revenue Performance Management

Platforms

  • Oracle Digital Marketing Product stack
  • Google Analytics 360
  • Adobe Analytics
  • Salesforce Marketing Cloud
  • Marketing Automation Platforms (Responsys)

Experience

Oracle Corporation - Senior Data-Driven Strategy Consultant

Aggressively increased customer engagement by 16.8% uplift in attributed conversions for a globally competitive Australian higher-education institution.

Oracle Corporation - Senior Data-Driven Strategy Consultant

Provided a cross-channel DMP and online optimisation strategy for one of the world’s leading non-profit organisation to grow child sponsorship donations.

Oracle Corporation - Senior Data-Driven Strategy Consultant

Delivered a contact strategy and email deliverability program for one of Australia's leading FMCG retail brands resulting in inbox placement uplift from 88% to 97%.


Customer Experience is a key differentiator.

Focus on prioritising your immediate quick wins, while establishing a plan on how to deliver against strategic objectives.

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